Ticket Manager

Stop losing track of critical tasks

Ticket Manager transforms scattered to-do lists into a powerful workflow system that keeps your entire team aligned and accountable.

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Trusted by 1,000+ Centers

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improvement in task completion rates

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reduction in management oversight time

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digital compliance tracking

Report Issues the Moment You Spot Them

Lights didn’t turn on? Broken latch on the gate? Create a ticket in seconds from your phone or tablet – no more mental notes, sticky notes, or hoping someone remembers to tell maintenance. The issue is logged, assigned, and tracked before you’ve even left the room.

Different Issues, Different Workflows

Set up custom workflows for each ticket type – maintenance requests go straight to facilities, safety hazards trigger immediate director review, policy violations follow your compliance process. The right people get notified automatically, following your center’s exact approval chain without manual routing.

Multi-Level Protection

Gain Visibility Across All Tasks

For Children

Safety issues get immediate attention through automated task creation.
Hazards and maintenance needs documented and resolved quickly.
Compliance gaps closed before they become risks.

For Educators

Clear task assignments eliminate confusion about responsibilities.
Document completion with photos and time-stamped notes.
Protection from liability through comprehensive evidence trails.

For Directors

Complete visibility into all open tasks across your center.
Prevent violations before inspections with proactive tracking.
Demonstrate accountability and systematic management to inspectors.

For Site Owners

Real-time compliance tracking across all locations.
Audit trails that satisfy state regulators.
Reduced organizational liability through documented responses.

Multi-Level Protection

Integration & Ecosystem

Checklist Manager

Turn daily operations into documented compliance evidence

Purpose-built digital checklists that keep your centers compliant, your staff confident, and your operations audit-ready—saving 5-8 hours per week.

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NEW

Incident & Hazard Manager

Document Every Incident With Complete Peace Of Mind

Protect children, educators, and your license through documented safeguarding – transforming incident response from reactive worry to proactive confidence, from initial report through investigation to resolution.

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NEW

Document Storage

Never Miss An Educator Credential Deadline Again

Document Storage centralizes all staff certificates, licenses, and credentials in one secure location with automated expiry alerts. Stay ahead of state compliance requirements and avoid costly violations from expired documentation.

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Reporting

Turn Your Data Into Compliance Confidence

Our Reporting Manager transforms scattered information across your centers into clear, actionable intelligence that keeps you audit-ready.

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Latest Updates & Enhancements

We’re constantly improving Ticket Manager based on feedback from childcare professionals like you.

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Technical Specifications

File Support

PDF, JPG, PNG, and standard document formats

Access

Web portal + mobile PWA. Online/offline viewing

Permissions

Granular role-based access controls

Compliance

Built specifically for state licensing documentation requirements

Secure Cloud Infrastructure

ISO 27001 certified information security

Stop managing compliance by crisis

Make Your Childcare Operation Safer, Simpler, and Smarter.

Join 4,000+ centers worldwide who trust 1Place to protect their children, educators, and licenses.

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Ticket Manager

Trusted by 1,000+ Centers

Report Issues the Moment You Spot Them

Different Issues, Different Workflows