{"id":576,"date":"2019-02-26T02:13:04","date_gmt":"2019-02-26T02:13:04","guid":{"rendered":"http:\/\/1placechildcare.com\/nz\/?page_id=576"},"modified":"2025-07-09T15:28:09","modified_gmt":"2025-07-09T03:28:09","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/1placechildcare.com\/nz\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

Frequently Asked Questions<\/h1><\/h1><\/div>

Learn about 1Place, our features, customization options, security, and compatibility with various devices and countries.<\/p>\n<\/div><\/div><\/div>

<\/div><\/div><\/div><\/div>
<\/div><\/div>

1Place FAQs:<\/b><\/h3>\n<\/div>

What does 1Place Childcare software do?<\/h1><\/div><\/div><\/div>

1Place Childcare is cloud-based process and compliance management software for childcare centers. 1Place brings paper forms and checklists online, giving your early childhood centers real-time visibility, improved productivity, and traceable data so you can continuously improve.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

1Place FAQs:<\/b><\/h3>\n<\/div>

Customization and Compatibility<\/h2><\/div><\/div><\/div>

<\/i><\/i><\/span>is 1Place Childcare software customizable?<\/span><\/a><\/h4><\/div>
\n

Yes, we have a team of consultants who can tailor our flexible compliance system to your needs.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are checklist and form templates customizable?<\/span><\/a><\/h4><\/div>
\n

Yes, you can easily customize your checklists through our intuitive drag and drop template builder.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What type of classroom device is needed?<\/span><\/a><\/h4><\/div>
\n

1Place Childcare works with most devices including iPad and iPhones, as well as Android devices like Samsung tablets and phones, and Kindle Fire. We recommend late model devices.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Why do you charge an implementation fee?<\/span><\/a><\/h4><\/div>
\n

We know you are busy and we recognize the importance of onboarding you successfully. As part of this onboarding we digitize your required checklists, we work with you to improve your business processes and train your team to be self-sufficient.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is 1Place Childcare suitable for use in Canada or other countries?<\/span><\/a><\/h4><\/div>
\n

Yes, it is. Because you provide and create the content to build your checklist templates or incident forms, our platform can be used in any jurisdiction. It\u2019s important to note that 1Place does not guarantee that the content you use our system for meets legal or health & safety requirements, as these are often unique to your jurisdiction.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I customize the fields on the incident form?<\/span><\/a><\/h4><\/div>
\n

Yes you can, and our onboarding team can assist you with that.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

1Place FAQs:<\/b><\/h3>\n<\/div>

Security and Accessibility<\/h2><\/div><\/div><\/div>

<\/i><\/i><\/span>Is my information safe and secure?<\/span><\/a><\/h4><\/div>
\n

Absolutely! We back up your data daily, and our systems are located at a secure data center.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What is the advantage of the software being cloud-based?<\/span><\/a><\/h4><\/div>
\n

Being in the cloud (via the internet) means there is no hardware for you to buy; we organize the backups, while any changes to the program can be done quickly and implemented without you needing to reinstall the software. It means we can look after the IT so you can focus on running your centers.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can the 1Place app work offline?<\/span><\/a><\/h4><\/div>
\n

1Place Childcare works with most devices including iPad and iPhones, as well as Android devices like Samsung tablets and phones, and Kindle Fire. We recommend late model devices.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

1Place FAQs:<\/b><\/h3>\n<\/div>

Features and Functionality<\/h2><\/div><\/div><\/div>

<\/i><\/i><\/span>What makes you different from center management software (CMS) like ProCare<\/i> or Brightwheel<\/i> etc?<\/span><\/a><\/h4><\/div>
\n

1Place Childcare complements your existing CMS rather than replacing it. Instead, 1Place focuses on operational process and compliance management for childcare centers.<\/p>\n

Our software specifically helps you digitize checklists and incident forms, which relates to licensing, accreditation, and health & safety compliance.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What type of surveys do you offer? And can I use this in place of Survey Monkey<\/i>?<\/span><\/a><\/h4><\/div>
\n

We offer basic survey functionality which works with QR codes as well. We have found that our survey functionality covers most of what is required for a childcare center.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I print out the completed checklists or forms?<\/span><\/a><\/h4><\/div>
\n

Yes, everything is printable should you need a physical copy, and data can also be exported to excel.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I use 1Place Childcare to track my property and maintenance issues?<\/span><\/a><\/h4><\/div>
\n

Absolutely, the 1Place ticketing system can be used wherever you have items that you need to keep track of, and\/or if you have different workflow and permission layers.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can my contractors access and update the status of tickets?<\/span><\/a><\/h4><\/div>
\n

Yes, you can provide access to third parties to update tickets.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I email incident reports to parents once completed?<\/span><\/a><\/h4><\/div>
\n

Yes, you can add an email address and email the parents a summarized incident form.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span> Are you able to print incident reports?<\/span><\/a><\/h4><\/div>
\n

Yes, you can generate a PDF of the incident form and print that.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Will my checklists look the same when they\u2019re set up in 1Place Childcare?<\/span><\/a><\/h4><\/div>
\n

Yes, they will contain the same information however the layout will be optimized for ease of use for tablets and mobile devices. Through our implementation process we will also work with you to see if there is any opportunity to streamline the data you are collecting, for example to minimize duplications and redundant data. Nothing will be changed or optimized without your input and approval.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-576","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently Asked Questions - 1Place Childcare Compliance Software<\/title>\n<meta name=\"description\" content=\"Do you have questions about how 1Place childcare compliance software works? 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